Privacy Policy & Data Protection
Last Updated: September 2026
Label Neeva ("NEEVA", "we", "our") is dedicated to honoring and protecting the privacy of our patrons. This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make a purchase from our website.
Information We Collect
When you place an order, we collect essential details to fulfill your delivery, including your full name, shipping address, telephone number, and email address. We do not store sensitive payment credentials such as credit card numbers or UPI PINs on our servers; all transactions are secured and processed through PCI-DSS compliant payment gateways.
How We Use Your Information
- To process, fulfill, and ship your luxury apparel orders.
- To communicate live dispatch and delivery updates via SMS and WhatsApp.
- To provide concierge customer service and handle returns or exchanges.
- To prevent fraudulent transactions and maintain platform security.
Patron Rights & Inquiries
You may request to access, update, or remove your personal information at any time by contacting our Privacy Officer at [email protected].